Question 1

How long does collision repair take?

Accepted Answer

Repair time depends on the severity of the damage and parts availability. Minor repairs like bumpers or scratches can take 1–3 days, while major collision restoration or frame work may take 1–2 weeks. After inspecting your vehicle we provide a clear timeline and keep you updated throughout the process.

Question 2

Do you work with insurance companies?

Accepted Answer

Yes. Westway Auto Center works directly with all major insurance companies including State Farm, GEICO, USAA and Fred Loya. As a Direct Repair Program (DRP) shop we handle the claim, communicate with your adjuster and manage the paperwork so your repair is fast and stress-free.

Question 3

Do you provide free estimates?

Accepted Answer

Absolutely. We offer free, no-obligation collision and body shop estimates. Bring your vehicle in or send us photos through our contact form and we'll provide a detailed written estimate at no cost.

Question 4

Do you offer towing?

Accepted Answer

Yes. We provide free towing within 50 miles, including collision towing and insurance towing assistance. If your vehicle isn't drivable, call us and we'll arrange a tow to our shop.

Question 5

Do you repair frame damage?

Accepted Answer

Yes. We use advanced computerized frame measuring and straightening equipment to restore your vehicle's structural integrity to exact manufacturer specifications, ensuring it's safe and drives true.

Question 6

Is there a warranty on repairs?

Accepted Answer

Yes. All of our workmanship is backed by a lifetime warranty for as long as you own your vehicle. We use OEM-quality parts and premium paint systems so your repair lasts.

Question 7

Will my repaired paint match the rest of the car?

Accepted Answer

Yes. We use computerized color matching and high-quality paint systems to blend the repair seamlessly with your factory finish for an invisible, showroom-quality result.

Question 8

Do you repair all makes and models?

Accepted Answer

We service all makes and models — from everyday vehicles to luxury and exotic cars — with the same OEM-quality standards and certified craftsmanship.

Frequently Asked Questions

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